SAFEMEDIC IRL
Perfilado de sección
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The International Labour Organization ranked medical professions as the second most vulnerable to violence in the workplace. This view is supported by the consortium’s pre-project research which saw a questionnaire disseminated to key stakeholders and received over 1000 responses. Results showed that only 5.9% respondents with previous patient contact said that they had never been verbally assaulted by patients and 62.5% were victims of physical assault by patients at least once.
The chief goal of the "SAFEMEDIC" project is to improve the workplace safety of healthcare professionals by increasing their skills and competences in dealing with difficult situations. To achieve this the project consortium designed and developed a complex multi-stakeholder, inter-disciplinary course for healthcare students, predominantly focused at paramedics and nurses. The didactic materials and project’s intellectual outputs are also accessible to the rest of the health workforce such as physicians and physiotherapists.
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Main causes of violence in the health care sector, prevention of violence, verbal and non-verbal de-escalation.
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Origins of aggression and violence, latent and explicit forms of aggression and violence, definitions.
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Theoretical background, self-control, components of non-violent personality, nonviolence as normative, conflict factors in conflict resolution.
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Right to safe and healthy working environment, rights and obligations of medical staff, patients' rights, legal requirements for the use of coercion against aggressive or agitated patients.
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Initiating risk, identifying risk, managing and responding to risk, monitoring, reporting and communicating risk.
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Various behaviour strategies in conflict situations and necessary skills in resolving disputes by negotiating, not by dominating or yielding to.
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Techniques of nonviolent self-protection if a patient cannot be calmed down verbally.
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A handbook for teachers, also useful for students, especially those who want to study independently.
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Project "SAFEMEDIC - personal safety of medical personnel in difficult professional situations.
Publication financed by the European Commission under the Erasmus + programme. The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and neither the Commission nor the National Agency cannot be held responsible for any use which may be made of the information contained therein.
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